I went for a hot pot dinner on Saturday to a very well managed restaurant called "Haidilou". How many of you are familiar with this place (I heard it's chain of restaurants)? They are apparently named as a best in the service, waiters were extremely polite and very helpful (at

one point I just said "Fu" and saw two waiters approaching my table with a smile) .. I actually had similar kind of experience is most of the restaurants here in China.

My question is, back home mostly waiters work for tips, needless to say the bigger the smile the better tip they expect... and China do not have a culture of "tipping". If not for extra money then what exactly motivates the waiters to be so nice? I am sure they are not paid anything extra...